Hospice recognized for quality care

Staff report

LAURINBURG — Scotland Regional Hospice has been named a 2016 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst.

Hospice Honors recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, president and CEO of HEALTHCAREfirst. “I am extremely proud of Scotland Regional Hospice for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of April through September 2015. In order to receive the award, hospices must have partnered with Deyta Analytics as their survey partner and must have had at least one completed survey returned in each quarter of the evaluation period.

Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in Deyta Analytics’ Hospice CAHPS database.

“We are extremely excited and proud to have been awarded this honor,” said Camille Utter, Scotland Regional Hospice CEO. “It is validation to our community that Scotland Regional Hospice provides high quality, compassionate care. This award is credited to our staff, providers, and volunteers who work so hard every day to care for our patients and their families. We are grateful to the families we serve for honoring us with such a prestigious award and for allowing us to be a part of their lives.”

Scotland Regional Hospice is a not-for-profit hospice agency and has provided end-of-life care for more than 30 years. Their services are offered to those living in Scotland, Robeson, Richmond and Hoke counties and Marlboro, Dillon and Chesterfield counties in South Carolina.


Staff report

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