LAURINBURG — An expansion project to add “Ready Care” at Scotland’s Emergency Center was completed and opened on Friday.
The project utilized existing space formerly used for main emergency center beds.
Although located in the Emergency Center, the Ready Care unit is a separate area from the main Emergency Center. Patients must enter and register at the main Emergency Center registration desk. Upon triage, staff members will determine if the patient needs to see a provider in the Ready Care unit or in the Emergency Center.
The new unit includes one provider, one nurse, and one patient care technician.
Ready Care treats patients with minor conditions such as cough symptoms, sore throat, rashes, and sprains. Hospital officials said adding the unit frees up the Emergency Center main staff to focus on more urgent cases first and should also improve patient’s access and overall patient satisfaction.
“The Ready Care area is small, but very ergonomically designed, said Dr. Doug Nederostek, Emergency Center Medical director. “We now have staff members dedicated to this new area. The work flow has improved for the staff and throughput time for those patients presenting with minor illnesses and emergencies is greatly improved.
Nederostek said new area will not be utilized for those medical problems that are complex such as lacerations, incisions, drainages, or any kind of medical workup.
Hours of operation for the Ready Care are 11 a.m. to 9 p.m. daily. The main Emergency Center continues to be open 24 hours a day.
For information about Scotland Memorial’s Emergency Center and the new Ready Care service, contact Karen Carlisle, RN, Emergency Center Director, at 910-291-7705.